Who we are
At Sitayan Store, we value the privacy of our customers and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and protect your information when you visit or make a purchase through sitayan.in.
By accessing and using our website, you agree to the collection and use of your data in accordance with this policy.
1. Information We Collect
We collect the following types of information when you visit our website or make a purchase:
- Personal Identification Information: This may include your name, email address, phone number, billing and shipping addresses, and payment details (credit/debit card information or payment gateway details).
- Non-Personal Identification Information: This includes data such as your IP address, browser type, device type, and the pages you visit on our website.
- Transaction Information: This includes details about the products you purchase, dates and amounts of your purchases, and related payment information.
2. How We Use Your Information
We use the collected information for the following purposes:
- To Process Orders: Your personal and transaction information is used to process and fulfill your orders, including shipping and billing.
- To Improve Our Services: We may use the information to improve the functionality, content, and user experience of our website.
- To Communicate with You: We may send you order confirmations, shipping updates, promotional offers, and other customer service-related communications.
- For Marketing and Promotions: We may send you marketing emails or SMS with information about new products, sales, or special offers (you can opt-out of these at any time).
- To Prevent Fraud: We may use your information to detect and prevent fraudulent activities and maintain the security of our website.
3. How We Protect Your Information
We take the security of your personal information seriously and use industry-standard security measures to protect it from unauthorized access, disclosure, alteration, and destruction. This includes:
- Encryption: Sensitive information, such as payment details, is transmitted securely using encryption technology (SSL).
- Access Control: Only authorized personnel have access to your personal information.
- Secure Storage: We store your information in secure systems to prevent unauthorized access.
While we strive to protect your information, no method of transmission over the internet or method of electronic storage is 100% secure. We cannot guarantee absolute security, but we will take all reasonable steps to protect your data.
4. Cookies and Tracking Technologies
We use cookies and other tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that help us remember your preferences, track your activities, and analyze website performance.
- Necessary Cookies: These cookies are essential for the functioning of the website, such as remembering items in your shopping cart.
- Performance Cookies: These cookies help us analyze how users interact with the website, allowing us to improve functionality.
- Advertising Cookies: We may use cookies to show you personalized ads and promotions based on your browsing behavior.
You can manage or disable cookies through your browser settings, but please note that disabling cookies may affect the functionality of certain parts of our website.
5. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your data with trusted third-party service providers for the purpose of completing transactions, fulfilling orders, and improving our services. These may include:
- Payment Processors: To complete payment transactions.
- Shipping Providers: To deliver your products.
- Email Service Providers: To send you communications, such as order updates and promotional offers.
These third parties are required to handle your personal information securely and are only permitted to use it for the specific services they provide to us.
We may also disclose your information if required by law or to protect the rights, property, or safety of Sitayan Store, our customers, or others.
6. Your Rights and Choices
As a customer, you have the right to:
- Access Your Information: You can request a copy of the personal data we hold about you.
- Correct or Update Your Information: If you believe your information is inaccurate or incomplete, you can update it by logging into your account or contacting us.
- Opt-Out of Marketing: You can opt out of receiving marketing emails or SMS by following the unsubscribe instructions in the communication or by contacting us directly.
- Delete Your Account: You can request the deletion of your account by contacting us. Please note that we may retain certain information for legal or administrative purposes.
7. Children’s Privacy
Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have inadvertently collected information from a child under 13, we will take steps to delete that information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
By continuing to use our website after changes are made, you accept and agree to the updated Privacy Policy.
9. Contact Us
If you have any questions or concerns about our Privacy Policy or the way we handle your personal information, please contact us:
- Email: support@sitayan.in
- Phone: +91 6200092662/ +91 9006988123
- Address: Bariyarpur , Sitamarhi , Bihar 843302